QUALITY TECH AND GOOD, OLD-FASHIONED SERVICE
Quality Tech and Good, Old-Fashioned Service
What does ION DO for you?
Strategically Grow
Enrollments & Re-enrollment
Avert Defaults & Improve Student Loan Repayment
Private Student Loan Servicing
How does ION DO
it better than anyone?
Experience and Expertise in Higher Education
- Education technology platforms include software and service portals
- From leadership to associates, ION has the best mix of operations, technology, and policy
- Over 100 colleges & 3.8 million students served in each practice area
TECH FORWARD, TECH FIRST
Revolutionary Platforms
Adaptive education technology meets new regulations for colleges & universities
- Powered by leading technology
- Uncompromised security & compliance
- Easily implemented for any institution
- Fully customizable
Why ION is
the Best for You
Engineered for You
- Customized to meet your needs
Implementation Velocity
- Implement within 1 to 3 weeks
Perfect Track Record
- All client goals met
- 100+ million transactions; ZERO complaints
Industry-Best ROI
Increase productivity without adding staff
- Reduce student acquisition costs
- Reduce internal costs by 40 percent
- Increase results by 30+ percent
- Improve student outcomes
The Best Student Loan Repayment Specialists
Outstanding Repayment Guidance
Set up the best possible repayment plan
Best Contact Rates
ION locates your borrowers quickly, especially post-COVID
Third-Party Supplemental Servicer
Avoid wait times with Federal servicers
Fantastic Customer Service
98% of ION users would recommend
60 Hours a Week
Specialists available
- 7am to 8pm Mon – Thurs
- 7am to 5pm Fri
Unmatched Service & Experience
- Average client relationship is over 5 years
- Average ION leadership tenure is 10+ years
- Industry-best customer satisfaction ranking